Frequently asked questions...
Where are your pools and what days / times do you have lessons?
We swim at...
Bishop's Stortford College: Saturdays, 11:45am-1:45pm. Sundays, 8:30-11am.
Spellbrook Studio: Tuesdays, 4-7pm.
What do you offer?
Adult & Child lessons (for 3 months - 3 years).
Children's group lessons (for 3yrs +).
Adult group lessons (all abilities).
Private lessons (1:1s and 2:1s).
Advanced adult lane swimming sessions.
Home visits.
What swimming scheme do you follow?
We follow the Swim England Learn to Swim Framework for all ages, and have an "online portal" available so you can easily track your swimmer's progress. Find out more about the children's Learn to Swim stages here: Swim England Learn to Swim Awards.
How much are lessons?
Adult & Child: £16 per pair.
Group lessons at Bishops Stortford: £12 per swimmer.
Mini group lessons at Spellbrook: £16 per swimmer.
Private lessons: £58 per swimmer for a 1:1, or £29 per swimmer for a 2:1.
Lane swimming: £7 per 1.5hr session.
Home visits: please contact us for a personalised quote.
How long are lessons?
All lessons are 30mins. Advanced lane swimming has an option of 1.5hr.
How many swimmers in children's group lessons?
Bishops Stortford: Max of 6 in Pre-school, Stage 1 & 2. Max of 7 in Stage 3. Max of 8 in Stage 4 and above.
Spellbrook mini classes: Max of 4 in Pre-school, Stage 1 & 2. Max of 3 in Stage 3 and above.
How many adults in a group?
Max 8 adults in lessons. Max 5 lane swimmers per lane.
Do adults have to get in with their children?
Only for the Adult & Child classes, where each child requires one adult in the water with them.
Do you have swim assistants in the lessons?
Yes, where possible and necessary, we have an assistant in the water for Pre-school, Stage 1 or Stage 2 lessons.
Are teachers in the water with the children?
Yes, for Pre-school, Stage 1 and Stage 2. Occasionally a teacher will get in for a Stage 3 class, depending on the exercise. For Stage 4 and above, the teacher stands on poolside.
Do you run all year round?
No. We follow the school term dates, so have all half terms and major holidays (Easter, summer & Christmas) off.
Do you do refunds for missed lessons?
We can only issue a refund for a medical issue where a doctor's note or hospital letter is provided. Refunds cannot be backdated. If we have to cancel a lesson (e.g. due to a pool issue or staff sickness), we will issue a refund. Please see our policies here: Love Water Swim School Policies
Do you accept childcare vouchers or do sibling discount?
Unfortunately not.
How do we pay for lessons?
Lessons are paid in advance on a termly basis via bank transfer.
How do we book?
We will respond to your email as soon as possible, detailing all availability. You will receive a quote for the term (or remainder of, if joining after the term has started) and an online booking form. To confirm your space, we must receive both the payment and a completed form.